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We are hiring an Athlete Services Manager

Posted on: 06 February 2023 by Switch The Play

Athlete Services Manager Job Description

About Switch the Play Foundation

Switch the Play Foundation is the UK’s only charity dedicated to supporting all sportspeople to successfully transition to life outside sport. We empower sportspeople to be their best through sport by providing a range of person-centred services, training, wellbeing and transition support. This is an exciting time for us. Having operated as a social enterprise since 2014 and built a strong reputation for delivery, in early 2020 Switch the Play converted to charitable status to enable us to reach and support more athletes through our work. We have ambitious growth plans for the future and, as the charity enters the next phase of its development, we now have an opportunity to hire an Athlete Services Manager who will play a critical role in helping us to achieve those ambitions.

Purpose of the Role

The Athlete Services Manager will work closely with the Chief Executive to oversee a programme of high quality and impactful services in line with the identified needs of athletes. They will be responsible for the planning, development, quality assurance and oversight of the Athlete Services offer with the overarching purpose of supporting the personal development and career transition planning for athletes.

The post-holder will be responsible for line managing a small staff team as well as a team of associate deliverers, for scheduling and coordinating service delivery with sporting bodies, and for managing key contracts.

What we are looking for

The new Athlete Services Manager will be joining a small and ambitious team and so will need to be a self-starter, happy to work both autonomously and collaboratively and lean into the work required. They will have an exciting opportunity to play a key role in helping to make a significant difference to supporting the personal development and positive transition of athletes to life outside of sport.

We are looking for a highly motivated, visionary, and innovative individual, ideally with experience of in competitive sport at a high level alongside experience of working in a learning and development role and excellent project management skills. It is important that the applicant has an understanding of and empathy with the life of an elite athletes and the experiences of transition beyond a sporting career.

Our offer to you

Switch the Play Foundation is driven by a strong sense of purpose, so this is a great role for somebody who wants to work in a purpose driven organisation striving to make a positive difference to people’s lives and underpinned by a strong set of values. This emphasis on creating a positive culture and working environment is highlighted through our Team Code which we seek to live through all our interactions with colleagues and external stakeholders.

The role is home based and offers opportunities for flexible working. We have a small but hard-working team that care about the cause and recognise the value in great teamwork to help us achieve our goals.

We are a growing and developing charity and this role offers stimulating opportunities for continued professional development. The role holder will have excellent opportunities to further grow through delivering the role, through exposure to an extensive network, and through a formalised learning and development offer.

Switch the Play Foundation is committed to creating a safe working environment. All recruitment is undertaken in line with our Safer Recruitment Policy. We are committed to Equal Opportunities for all and welcome applications from all suitably qualified individuals regardless of race, gender identity, biological sex, disability, religion/belief, sexual orientation or age. The successful candidate will be required to undergo an Enhanced DBS Check and operate in line with our Safeguarding Policy.

To apply please send a cover letter and copy of your cv to Please confirm your current salary or salary expectations as part of your application. We are also happy for candidates to submit additional information about their suitability for the role through a video or by creating a Wake via Applications submitted without a cover letter will be unable to be accepted.

Athlete Services Manager Job Description

Closing date for applications: Wednesday 1st March 2023.

Interviews to be held week commencing: 6th or 13th March 2023.

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